Catch our prideThis post is to inform you of some problems I have with your current transit system. I recently moved to the Spruce Cliff area and before that for the last 2 1/2 years I have been riding the C-Train every weekday morning to the downtown core. The C-Trains are fantastic. They are mostly on time, albeit crowded most of the time. Which is fine as during rush hour I can just wait another 5-10 minutes and another one comes.

The bus system on the other hand - not so great.

In Spruce Cliff I catch the #17 bus into downtown. In the mornings, your website indicates the bus should arrive at 7:20 which in most days falls fairly close to that time. Going home is another story.

If its warm out, I take the #101 or the #104 home and get off at Bow Trail and Spruce Dr. These buses are fantastic as during rush hour, as they come every 10 minutes. However, during these last few weeks its been rather cold out so I have been taking the #17 home to get dropped off closer to my residence. The website indicates the #17 should arrive at 5 pm at the stop I’m waiting at. This is rarely the case. The other day it drove down 6th Ave, just as I was walking out of my building. Long story short I missed the bus, and then proceeded to sit there waiting another 50 minutes for the next bus to arrive.

Then the other day when the windchill was near -50°C the driver missed a turn, stopped the bus, and yelled back if anybody needed to get off on the 3 missed stops. I would hate to be the person waiting for the #17 in -50° weather for at least an hour on the stops she missed!

Secondly, driving the bus shouldn’t be like driving a race car. There are people inside. Stop hitting 50% of the curbs on right turns!

Thanks for your troubles.

Fix your stupid system.

-Matt

p.s. your website sucks at finding routes, stops, next times